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Frequently Asked Questions
Does Sellino offer refunds?
No. Sellino does not process refunds. Merchants are fully responsible for their own refund policies.
Does Sellino hold merchant funds?
No. Sellino operates under a non-custodial model. Payments are forwarded directly to merchant wallets.
Can Sellino freeze funds?
No. Sellino cannot freeze or seize merchant-controlled wallets. We do not have access to your funds.
How are payments confirmed?
Payments are verified directly on the blockchain. Once a transaction receives sufficient confirmations, the order is marked as paid.
Can I use Sellino in my game or software?
Yes. Sellino offers hosted checkout pages and API integrations for embedding payments into any application.
Is Sellino a bank?
No. Sellino is software infrastructure, not a financial institution. We provide payment automation tools, not banking services.